Privacy policy
Introduction
We operate an online appointments and booking, commerce, and organization-management platform connecting customers, salons and barbershops, contractors, and other partners. This policy summarizes how personal information might be handled in that context.
Information collected
Typical categories include account details (such as name, email, phone, role), organizational and location data tied to storefronts or workspaces, appointment and billing records linked to bookings and checkout, messaging or support inquiries, device and log data relating to security and troubleshooting, optional marketing preferences where applicable, compliance documents uploaded for credentialing of professionals or establishments where that feature is used, and data provided when using house-call routing or geo-related features where you offer them.
How we use information
Uses may include fulfilling appointments and salon services, coordinating mobile or house-call services where enabled, displaying public booking pages under your storefront settings, processing payments where offered, notifying users about changes, improving reliability and security, complying with licensing or regulatory workflows you enable through the tools, enforcing our terms, detecting fraud or abuse, generating analytics summaries for workspaces you authorize, responding to lawful requests where required, sending transactional notices, conducting optional outreach only when consistent with preferences and applicable law.
Sharing
Data may flow to subprocessors delivering infrastructure such as hosting, databases, transactional email delivery, observability tooling, payment connectors, or tax and accounting integrations depending on deployment. Appointment data visible to storefront teams is determined by your organization configuration. We do not sell personal information by default; revise this section based on monetization strategies.
Retention and security
We retain operational records as needed for transactions, bookkeeping, auditing, disputed charges, onboarding reviews, salon regulatory documentation timelines, backups, anonymized aggregates, and investigations as permitted by applicable law. Technical and organizational safeguards are applied proportionally to risk; neither zero risk nor perpetual availability should be inferred.
Your choices
Residents of certain jurisdictions might have statutory rights respecting access, correction, deletion restrictions, portability, objection, nondiscrimination, appeal channels, limiting sale or profiling, honoring global privacy controls such as opting out of targeted advertising signals, correcting inaccurate personal data relating to storefront identity, escalating complaints to supervisory authorities. Draft final procedures with counsel.
Contact
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